Safe Scent Transit
We ensure our heavy-weight glass bottles arrive in pristine condition. Every order is handled with the utmost care, from our hands to your home.
Transit & Return Policies
Read about our premium transit standards, sustainable protective packaging, and straightforward return window. We aim to make your acquisition seamless and secure.
Premium Shipping
We offer complimentary premium shipping on all orders over £150. For orders below this threshold, a flat rate is calculated at checkout. All shipments are fully insured, tracked, and dispatched within twenty-four hours.
Key Terms
Secure Protective Packaging
Every fragile glass bottle is nestled in custom, sustainable, heavy-weight luxury paper boxes. Our packaging is designed to withstand transit while preserving the pristine condition of your olfactory acquisition.
Returns & Exchanges
We accept returns of unopened, sealed fragrances within 14 days of delivery. Due to the delicate nature of our botanical absolutes, we cannot accept returns of opened or tested bottles. Return shipping is complimentary.
• Free shipping over £150 • 14-day return window • Sealed bottles only • Heavy-weight paper wrap
Need Personal Assistance?
Our concierge team is available to assist with custom delivery requests, tracking updates, or return processing. We respond to all inquiries within twelve hours.